Custom Cut Ordering
Send us your artwork to receive a quote on your custom cut order.
Custom Cut Orders Are:
- Your logo/artwork
- 1, 2, or 3 colors/layers using heat transfer materials, twill, and/or appliquè
- We cut your artwork and you heat apply it
- Great for sweatshirts, uniforms, and fan wear
After uploading your artwork, a customer service representative will respond to you within 24 hours, during normal business hours.
Returns Policy on Custom Cut Orders
Custom orders are made especially for you. We cannot accept returns on custom products. Please review your paper proof thoroughly. Once your signature is received indicating that your proof is correct, the order is non-refundable/non-returnable.
There is a $2.50 handling fee on orders under $75.00. There is no handling fee for orders $75.00 and over.
Stahls' does not charge for minimal artwork modifications. If extensive modifications are required, art fees will be assessed at $20.00/half hour. Stahls' will contact you before making any major modifications.
Customer satisfaction is a top priority at Stahls'. We guarantee to replace any item that is defective in materials and workmanship free of charge within 30 days of order delivery. This guarantee is limited to the value of Stahls' products only. We do not reimburse for the cost of items that have Stahls' products applied to them.
There are no warranties, express or implied, including but not limited to express or implied warranty of merchantability or fitness for a particular purpose.
We cannot be held responsible for products that have been laundered with soaps containing bleach or harsh detergents with bleach or bleach properties.
Artwork Guidelines for Custom Cut Orders
Acceptable artwork formats:
• Convert all fonts to outlines or curves.
(Perma-Twill® Gold on a Brown T-Shirt
P.S. Poly-TWILL™ Tennessee Orange with Devil Red.)
Using professional, college, and corporate custom designs for the purpose of profiting from the identity of those designs requires a license.
The unauthorized use of registered trademarks and copyrighted logos or designs is illegal. When manufacturing products which incorporate these logos, Stahls' assume that you have obtained permission.
We do, however, reserve the right to ask for written confirmation of this permission. Stahls' accepts no liability for any unauthorized use of such material. Stahls' reserves the right to refuse to cut and/or design a dealer's order or parts of an order which are deemed to be offensive or which may allegedly be in violation of any legal statute.
Videos for Materials, Services & EquipmentView All Videos >
See the latest innovations in CAD-CUT® heat transfer materials and learn tips, tricks, and instructions on creating the best designs possible.Go To Materials Videos >
Learn how to use Stahls' products to start your own T-shirt business. Watch videos on services, accessories and more.Go To Services Videos >
Find the right heat printing equipment for your business and learn how to keep it running at full capacity.Go To Equipment Videos >
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