Questions & Answers
Everyone has questions. Tell us yours.
Q:
Why are designs not cutting smoothly and leaving ragged edges?
A:
First, check that your blade does not need to be replaced, then verify that you are using the proper cutting guidelines for the material you are cutting. If this doesn't solve the problem, it could be the amount of nodes in the design. To reduce the number of nodes in a design you will need to use your graphics program's node edit tool.
Q:
How do I cut backgrounds on my vinyl cutter?
A:
Creating a background layer will involve using a contour tool within a graphic art program. In CorelDRAW
®, for example, use the Interactive Contour Tool to create additional layers to the outside of the original object. Keep in mind, when cutting a background layer you will need to perform test cuts and adjust the cutting specifications the same way you would cut a foreground layer.
Q:
What caused my material to bunch while cutting?
A:
On a vinyl cutter, be sure the pinch rollers are locked down, securing the edges of your material to allow for continuous feed.
Q:
Why must I change my cutter settings when I put in a new color of material?
A:
Although the product may remain the same, the composition may vary from color to color, making some thicker or thinner than others. We suggest doing a test cut each time a new roll is put into your cutter.
Q:
How do I cut backgrounds on my vinyl cutter?
A:
Creating a background layer will involve using a contour tool within a graphic art program. In CorelDRAW
®, for example, use the Interactive Contour Tool to create additional layers to the outside of the original object. Keep in mind, when cutting a background layer you will need to perform test cuts and adjust the cutting specifications the same way you would cut a foreground layer.
Q:
Why are designs not cutting smoothly and leaving ragged edges?
A:
First, check that your blade does not need to be replaced, then verify that you are using the proper cutting guidelines for the material you are cutting. If this doesn't solve the problem, it could be the amount of nodes in the design. To reduce the number of nodes in a design you will need to use your graphics program's node edit tool.
Q:
My cutter won’t cut after the job was sent from my computer. What could be the problem?
A:
Check to see that your cables are securely connected from the computer to the cutter. If that doesn't work, consult your owner's manual.
Q:
What caused my material to bunch while cutting?
A:
On a vinyl cutter, be sure the pinch rollers are locked down, securing the edges of your material to allow for continuous feed.
Q:
My cut tray is not moving for my Ioline
™ 300. Do I need a repair?
A:
Check to see if the small drive belt needs to be replaced.