Privacy Statement

 

Our Commitment


Stahls, Inc. (“We”) is committed to protecting your privacy, and the security of your online transactions at our web site; stahls.com, stahlsid.com (the "Site").

 

What Information Is Covered?


In shopping at our site, you may provide us with various personal information. For example, when you place orders at our site, you'll provide your name, e-mail address, mailing address, credit card number and expiration date on our order form. In addition, when you browse our site, the choices you make may provide information concerning your interests. We may also collect your IP address to provide us with the geographical location of our shoppers. This information will allow us to better provide products for shoppers from particular areas of the world. No personal information is associated with the IP address and this information is used only for the administration of our site. Finally, you may wish to send us e-mail with your personal comments on the site or our products. Or you may decide to participate in an online discussion. Our privacy policy explains how we protect and treat personal information you provide to us. Our security policy explains how we safeguard this information. Our terms of use govern your use of our site generally. Please read on to learn more about these policies and terms.

 

We Keep Personal Information Private


We do not share with third parties any personal information you provide to us. By "personal information" we mean information that can be used by someone to identify or contact you, such as your name, e-mail address, or mailing address, and by "third parties" we mean any party, other than Stahls, Inc. and GroupeSTAHL companies, that are not directly involved in the processing, payment, or fulfillment of your order. Each of our employees abides by our privacy policy, and only authorized employees have access to our customers' personal information. Our vendors, who assist in the ordering and fulfillment process, have similarly agreed to respect our privacy policy.

 

We Limit Our Use Of Personal Information


We use personal information you provide to process your orders, to notify you of the status of your order, and for other purposes specific to purchases you may make at our Stahls, Inc. site. In addition, unless you prefer that we not contact you in the future, we may use your e-mail address, for example, to notify you about new products or new services we are offering. If you would prefer not to receive these e-mails from us, simply send an e-mail to info@stahlsid.com and type "REMOVE" in the subject line. To measure our visitors' interest in and use of various areas of our Stahls’, Inc. site, including any advertising, we will rely upon aggregate information -- which is information that does not identify you. With this aggregate information, we may undertake statistical and other summary analyses of our visitors' behavior and characteristics. Although we may share this aggregate information with third parties, please rest assured that no information we provide to third parties will allow anyone to identify you, or determine anything personal about you.

 

We Allow You To Update, Correct, Or Delete Your Personal Information


Upon your request, and to the extent your request does not compromise our privacy or security policies, we will update and correct personal information you have previously provided to us. In addition, if you request, we use commercially reasonable efforts to remove your name and personal information from our database. Please understand, however, that it may be impossible to remove this information completely, due to backups and records of deletions. If you wish to update your information, you may do so by revising the information you previously submitted, as reflected on the Registration page. If you wish to remove your name from our database, simply send an e-mail to info@stahlsid.com and type "REMOVE PERSONAL INFORMATION" in the subject line.

 

We Use "Cookies" Judiciously


Unless you have chosen to disable it, your Internet web browser has a feature called a "cookie." Cookies are small text files that a web site can use to recognize repeat users, to facilitate the user's ongoing access to and use of the site, and to compile aggregate data to improve the site and focus advertising. Cookies work as follows: a web site will send a cookie to your browser that uniquely associates your computer with information the site can store for you. Your browser places the cookie in its cookie file. When you next access that site on your computer, the site recognizes the cookie, and makes the stored information available to you. We use cookies to pass access privileges from page to page and to provide you with certain features at our site, such as allowing you to place items in a shopping cart, and to help us better understand and respond to our visitors' interests and preferences. Cookies are required for access to the site. Just as with other information, we do not share with third parties any personal information provided through the use of cookies.

 

Exceptions


There are two exceptions to our privacy policy. First, we may release or use personal information in connection with legal proceedings, or in response to a subpoena or court order.
Second, our policy only applies to information you provide to us. You may provide third parties with information if you, for example, choose to participate in an online discussion, or click on third-party advertising at our site. We cannot be responsible for the conduct of these third parties. They may have policies concerning privacy and the use of cookies that differ substantially from ours, and you may receive unsolicited messages due to this conduct.


Email We Send Out


The email address you provide will only be used to send you newsletters, new product announcements, confirmation of your orders, and notification when your orders ship. Below is a description of what type of message is for and how often you may expect to receive them.

 

 

Order confirmations are sent when you place an order.

 

These emails help you insure that your order has been placed accurately, the spelling is correct, the quantity is right, and the colors are correct. A link is provided so you may view the full details of the order on our web site.

 

Shipment notifications are sent when your order has shipped.

 

These emails let you know when your orders have shipped, how they shipped, how you paid for the orders, the tracking number, and how much the final cost was including shipping and any COD charges. Links are provided so you may check each invoice on our web site, and track your package.


Initially you are set up to receive all three types of messages. If you wish, you may customize the way notification of shipments, order confirmations, or newsletters are handled by visiting our web site or by calling Customer Services at 1-800-4-STAHLS.  

 

Your Consent


By using our web site, you consent to our collection and use of information, in accordance with this privacy policy. We may in the future decide to change our privacy policy. If we decide to change our privacy policy, we will post the changes on this page, so that you may always be aware of what information we collect, how we use it, and the circumstances under which we disclose it. Any changes in our privacy policy will only affect information you provide after the changed policy becomes effective.