A request for return authorization must be made within 30 days of invoice date. In order to process your return quickly and accurately, returns can only be accepted with a Return Authorization Number (RA) issued by our Dealer Service Quality Department; RA numbers are valid for 30 days from the date issued.

All returned merchandise should be in its original condition. Products or equipment returned without an RA number will be refused and will not be processed for credit. Based upon the nature of the return, certain requests may only be accommodated with an additional restocking fee.